Frequently Asked Questions
For burtsbech customers, the sections below set out frequently asked shopping questions.
burtsbech: tracking
How can I track my order?
Where a carrier provides tracking, it is sent using the contact information provided at checkout.
Our approach at burtsbech to return shipping
Who pays return shipping?
burtsbech pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement.
Details from burtsbech on shipping cost
Do you offer free shipping?
Yes. We charge nothing for standard shipping on U.S. orders.
burtsbech: contact options
How can I contact you?
Email Support@burtsbech.shop, call 623-294-5833, or write to 2984 La Paloma Dr, Bullhead City, Arizona, 86429, United States.
What burtsbech customers should know about returns and exchanges
Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery.
How burtsbech handles products
What products do you offer?
We offer Burt's Bees. Current availability, product details, options, and prices are shown on each product page.
How burtsbech handles refund timing
When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days.
How burtsbech handles payment methods
Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout.
What burtsbech customers should know about delivery timing
How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days.
Merchant Information
Business name: burtsbech
Brand name: burtsbech
Email: Support@burtsbech.shop
Phone: 623-294-5833
Physical address: 2984 La Paloma Dr, Bullhead City, Arizona, 86429, United States